Boston, Massachusetts
Riverside, California
Arlington, Virginia
Posted: 07-Jun-25
Location: Ann Arbor, Michigan
Internal Number: 264731
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
UM Health is seeking a Maintenance Supervisor. The successful candidate will have direct supervision over, and manage the work of, Union maintenance personnel in the completion of hospital preventative and corrective maintenance.
UM Health Maintenance is responsible for the 24/7 operations and maintenance of the hospitals and out-building infrastructure which includes, but is not limitied to the following systems; medical gases, HVAC, electrical power, process, domestic and RO water, pneumatic tube, life safety (doors, fire alarm, fire supression, power), plumbing, electronic and pneumatic building controls, and interior/exterior archhitectural finishes.
People Management:
- Monitor work activity levels and maximize staffing to work required.
- Participate in the resolution of employee complaints and grievances.
- Interview and recommend the employment of applicants for union maintenance personnel.
- Manage outside contractors, vendors and trades for in house customer needs.
- Ensure accountability of department work records and staff utilized for work performed
- Assist in the resolution of inter-departmental operating problems
- Administer labor force work processes, material acquisition, and installation and when necessary, discipline in accordance with University disciplinary guidelines
- Cooperate with department Training Coordinator and others to deliver training necessary to permit staff to meet/exceed set standards
Technical Oversight:
- Estimate job requirements, including staffing, equipment and supplies.
- Train employees in new or revised work methods and procedures.
- Inspect equipment and facilities to assure proper use and maintenance.
- Respond to infrastructure emergencies and determine corrective actions and/or resources to coordinate in order to facilitate resolution
- Evaluate staff skill levels, establish, communicate and obtain industry leading standards of work performance
Customer Service:
- Drive team performance in order to optimize customer service
- Set the example for professionalism, team work, communication, and continuous improvement for the team
- Respond to inquiries and complaints from customers, staff, and peer patient services departments
Safety & Compliance:
- Participate and contribute to various operational meetings and committees
- Ensure staff meets current licensing requirements and maintain records or licensure.
- Maintain and enforce safety standards to assure compliance with University, State and Federal codes and applicable regulations.
- Plan and recommend objectives or programs concerning departmental operating standards
- Initiate and accurately prepare and submit timely forms and records, including payroll, inventory records and material requisitions
- Specify, order, and manage shop supplies and equipment within governing procurement policies and regulations and with a focus to lean practices/efficiencies.
- Ensure self and staff compliance to department & University policies regarding key controls, vehicles, uniforms, attendance, documentation, corporate compliance, integrity, patient privacy and overall safety.
Work Controls:
- Coordinate the flow of work and services, managing the timely completion of preventative and corrective maintenance to meet monthly and annual key performance indicators (KPIs).
- Participate in the ongoing goals and visioning processes for continuous improvement.
- Minimum 5 years of work experience in Maintenance, Engineering, Architecture, Construction, or Facilities Management with progressive responsibility over budget, labor resources, project complexity, and/or volume of work.
- Graduation from high school or equivalent.
- Excellent leadership, oral and written communication skills.
- Competence with personal computers and software including, but not limited to MS Word, Outlook, and Excel.
- The ability to quickly gain competence with new and complex concepts, software, and business/managerial techniques.
- The ability to function effectively in a high pressure environment; and knowledge of the materials, equipment and techniques used in maintenance and repair.
- Computer maintenance management system/work order experience at a managerial level capable of extracting/generating reports and presentation of data/analysis.
- Candidate must have the ability to demonstrate their knowledge of Maintenance Regulatory Compliances requirements within a Healthcare Environment (Joint commission experience).
- Physical mobility is required to visually inspect, plan, and troubleshoot maintenance activities throughout the hospital campus inclusive of interstitial floors.
Shift is Sunday - Thursday 11:30 pm to 7:30 am
As an exempt position, flexible hours are as required. Applicant must be available for consultation or call-in to address emergency situations arising during non-scheduled hours.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.