Clinical Care Coordinator & Health Care Support Specialist

Job ID:
Location: Main Campus - UCR
Schedule: 10AM - 7PM
Category: Healthcare
Salary: $78,700 - $111,900
Full/Part Time: Full-time(100%)
Organization: Health Wellbeing and Safety
Department: Elizabeth Mondragon
Application Deadline: Open Until Filled

Position Information:
The Clinical Care Coordinator and Transgender Care Specialist position is a new position responsible for coordinating mental health/health care services at the UCR Student Health Services (SHS) and Counseling and Psychological Services (CAPS) Center, and additionally to support transgender, nonbinary, and gender diverse undergraduate, graduate, and professional students. The position provides direct service to students in coordinating access to gender affirming care; including providing mental health support, stabilization and screenings, facilitation of student referrals/bridge support to campus and community resources; consultation and support of clinician/physician activities, providing outreach and prevention, and collaborating with other student services on-campus. In addition, this position will serve as an advocate supporting non-clinical needs of students who seek support on campus through UCR's LGBT Resource Center (LGBTRC) with dedicated hours in the LGBTRC. This position works in three locations throughout the week, including Student Health Services, Counseling and Psychological Services, and holds office hours for non-clinical support within the LGBTRC.

This role will work outside of traditional work hours (M-F 10 am - 7 pm).

Please be advised that applicants must submit a cover letter and a curriculum vitae/resume for full consideration. Candidates may also be required to provide a work sample and/or conduct a presentation as part of the interview process.

Licensure in California is required to begin work in this position.

The full salary range for the Clinical Care Coordinator and Transgender Care Specialist is $78,700.00 - $145,100.00 annually. However, the expected pay scale for this position is up to $100,000 annually. We base salary offers on various considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

*** Please note that effective July 2025 the realized minimum pay for this position has adjusted to $78,700.00 - $145,100.00 annually.***


Requirements:
Requirements

Educational Requirements

Masters in Psychology or other related Behavioral Health Discipline.

Required

Experience Requirements

6 - 10 years of related experience.

Required

Demonstrated commitment and experience in providing trauma-informed and diversity, equity and inclusive informed and valued care

Required

Experience providing mental health crisis assessments.

Required

Demonstrated experience and expertise supporting Transgender identified individuals

Required

Experience working in a university counseling service with strong student service orientation.

Preferred

Experience providing services within a healthcare setting

Preferred

License Requirements

Current, valid license as a behavioral health professional in California (LCSW/ LMFT) or ability to gain licensure in California prior to beginning work. Note: maintenance of licensure in good standing is a requirement of continued employment

Required

Certification Requirements
CertificationRequirement

Certification in Gender Affirming Clinical Practice

Preferred

Special Conditions
Special

Must successfully complete background check through the DOJ and FBI and credentialing process prior to appointment start date.

Required

Minimum Requirements

Advanced verbal and written communication with the ability to influence and persuade

Advanced knowledge and understanding of clinical counseling principles, methods, procedures, and standards. Advanced knowledge of a specific counseling domain.

Ability to work in a highly collaborative manner with diverse client group.

Demonstrated experience and expertise assessing for mental health risk/ suicidality.

Advanced problem-solving and critical-thinking skills.

Embodies a deep understanding and personal value that an institutional and personal commitment to diversity, equity and inclusion, as well as fairness and accessibility, is a true commitment to meaningful, lifelong learning

Advanced knowledge of legal and ethical issues, related to practice and patients' rights.

Advanced ability to develop and present educational programs and/or workshops.

Knowledge of business software and specialized applications/systems used in behavioral health settings.

Advanced ability to evaluate the progress of therapeutic approach and modify as necessary

Knowledge of ethical, legal and university standards and regulations.


Additional Information:
Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  


• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  


• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  


• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  


• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  


• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details:
Job Description Details

General Information
BEH HEALTH COUNSELOR 4 HX 004460 121 Elizabeth Mondragon Elizabeth Mondragon

Department Custom Scope
The Clinical Care Coordinator and Health Care Support Specialist position is a new position responsible for coordinating mental health and health care services at the UCR Student Health Services (SHS) and Counseling and Psychological Services (CAPS) Center. Additionally, this position will focus on providing support to transgender, nonbinary, and gender diverse undergraduate, graduate, and professional students and other underserved populations seeking services. The position provides direct service to students in coordinating access to gender affirming care; including providing mental health support, stabilization and screenings, facilitation of student referrals/bridge support to campus and community resources; consultation and support of clinician/physician activities, will serve as a Respondent Services coordinator, providing outreach and prevention, and collaborating with other student services on-campus. In addition, this position will serve as an advocate supporting non-clinical needs of students who seek support on campus through UCRs LGBT Resource Center (LGBTRC) with dedicated hours in the LGBTRC. This position works in three locations throughout the week, including Student Health Services, Counseling and Psychological Services, and holds office hours for non-clinical support within the LGBTRC.

Key Responsibilities:
Key Responsibilities DescriptionPercent Time

DIRECT CLINICAL SUPPORT: Applies advanced concepts to provide counseling, clinical consultation and/or psychotherapy to clients. Develops and communicates treatment plans, provides therapeutic crisis intervention/management and urgent services as required. Utilizing the expertise as seasoned licensed clinicians to provide direct clinical services, clinical consultation and/or psychotherapy to diverse UCR students/clients. Development of clinically appropriate treatment plans in alignment with client specific needs; communication of clinically appropriate treatment plans; provision of crisis intervention services and support and management of critical mental health crisis on campus as required. Utilizing acquired expertise and knowledge of intersectionality, multiculturalism, and diversity, equity and inclusion and their impact on psychological service delivery in a university setting to provide direct clinical care. Provision of clinical services with respect to and utilizing experience providing trauma informed care. Assesses unique needs of clients in consideration of their intersecting identities, lived experience and history of trauma in order to determine the most effective approach and clients and determines appropriate therapeutic approach in consultation with other behavioral health professionals as appropriate. Increases capacity at CAPS to serve the trans and gender diverse population through direct consultation and services.

55%

PATIENT CARE NAVIGATION AND ADVOCACY- First point of contact for any student interested in accessing gender affirming care. Takes initial intake assessment in order to understand each persons health care needs and goals. Helps students navigate systems and schedule appointments in order to establish or continue with gender affirming care; including understanding associated costs and coverage, including any care/surgeries/procedures covered with UC SHIP, or other insurance. Provides case management services. Coordinates individual care for transgender and nonbinary students. Supports health insurance navigation. Supports the exploration of sexual and gender identity development. Serves on/may coordinate a gender affirming care team for students, including, but not limited to CAPS counselor, primary healthcare provider, endocrinologist, psychiatrist and liaisons with LGBT Resource Center staff. In coordination with the LGBT Resource Center, provides education and training on how to support trans and nonbinary student patients and provides culturally competent patient care.
In coordination with the LGBT Resource Center, provides in-person education for the campus community on trans and gender diverse communities. In coordination with the LGBT Resource Center, participates in the development and delivery of online trans and gender diverse training for various campus constituencies. In coordination with LGBTRC establishes regular hours at the LGBTRC for drop in and support group hours.

20%

DOCUMENTATION AND ADMINISTRATIVE DUTIES AS ASSIGNED:

Clinical Documentation and Case Management: Maintain professional standards of documentation for professional psychotherapy encounters within the client electronic health record, primarily utilizing the remainder of the hour in which
each encounter took place. Completes accurate and concise clinical documentation for all clinical contacts in compliance with ethical and professional standards and in compliance with Quality Assurance and CAPS policies and procedures. Manages caseload appropriately to ensure continuity of care and availability in alignment with clinical need and CAPS policies and procedures.

Administrative Duties: Participates in staff meetings, assignments and
workgroups. Work closely as a member of an integrated team, which includes
providing consultation to other providers and trainees. Participated in other duties as assigned in support of CAPS operations.

10%

CRISIS SUPPORT: As technical leader, performs specialized evaluation, diagnosis, and psychotherapy for the most complex cases. Crisis evaluations for urgent services (walk-in and virtual walk-in); supporting students and UC Riverside community in consultation and triage as needed. Provides support and evaluation for students requiring mental health hospitalization and follow-up. Serves as a primary contact and support for Respondent Services. May include occasional support for other UC campuses per reciprocity within system, crisis debrief, and other related crisis support services.

5%

PROFESSIONAL DEVELOPMENT AND QUALITY IMPROVEMENT:

Professional development and training: Maintains clinical expertise through
ongoing continuing education and training in support of maintenance of
licensure, credentialing and privileging and maintaining a high level of expertise
as a CAPS licensed clinician. Peer Chart Review: Participates in regular peer
review and recruitment activities.

5%

Other Duties as assigned

5%


To apply, visit https://jobsportal.ucr.edu/jobs/33398003







Copyright 2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency
jeid-a54c6c80d6042f4cb2f096fb87eac233

Create a Job Match for Similar Jobs

Logo

About University of California Riverside

Connections working at University of California Riverside

More Jobs from This Employer

https://careers.nagc.us/jobs/21420942/clinical-care-coordinator-health-care-support-specialist

Return to Search Results