Lead Community Health Worker (CHW)/Trainer (San Francisco)

Job ID:
Location: Others
Schedule: 8am 5pm primarily but will need to adjust based on the needs of the community members.
Category: Healthcare
Salary: $62,900 - $110,100
Full/Part Time: Full-time(100%)
Organization: School of Medicine
Department: Lisa Fortuna
Application Deadline: Open Until Filled

Position Information:
Serves as the Lead Community Health Worker (CHW)/Trainer for Community Responsive & Engaged Equity Research (CREER) in Mental Health Center project within the Department of Psychiatry & Neuroscience, sponsored by the National Institute of Mental Health & titled, 'Somos Esenciales: Community Revitalization & Health through Latino Arts & Entrepreneurship.' The study aims to improve mental health access & economic opportunity in the Mission District (MD) of San Francisco (SF) by expanding the community health workforce, strengthening partnerships across health, social, & economic sectors, & addresses upstream structural factors such as access to mental health care, stigma, & fragmented care systems. By integrating traditional healing practices, health promotion, & system coordination, the project aims to improve sustainable community resilience & to advance structural change to promote better mental health for all. Will work under the supervision of the Center Director & the Primary Academic Research Scientist, Dr. Lisa Fortuna, & with study faculty/staff, primarily the CHWs & other staff employed by Cultura y Arte Nativa de las Americas (CANA), the SF MD based organization that produces the annual Carnaval, & study partner Native American Health Center in support of the study, a mutliplatform intervention project to promote health equity & lasting change communities. The project brings together the cultural programming & indigenous healing informed community development strategy of CANA with the academic research capacity of the UC along w/ community partners like Native American Health Center, & others. As part of this 3-5 year NIH-sponsored research award (based on funding), this position involves providing culturally responsive support, guidance, & assistance for community members & their families as they navigate through complex community & healthcare environments. Primary goals are to increase community member wellness, & to optimize care/outcomes. The position acts as a communication liaison to understand community members' individual needs, desires, & concerns & as a referral source to care options that include various cultural healing practices. Works with the CHWs to guide the community members to services, amenities, & information to promote healing & ensure satisfaction w/ the care experience. Works directly w/community members in potentially complex mental & physical health situations & will provide guidance/oversight, including fidelity review & training, for other CHWs. Will also be involved in the co-design & implementation of research aims as they pertain to linkage to mental health & primary care needs.

This is dual ladder recruitment meaning one candidate will be selected from this recruitment or recruitment ID 36680960. There is one position available for the Lead CHW/Trainer SF recruitments. The hiring department can recruit & fill this role at different levels within the position classification series. Applicants are encouraged to review both positions to determine the best match for their skills & experience. All applicants will be assessed based on the minimum requirements for the level(s) for which they have applied. If you wish to be considered in multiple pools or are unsure, please apply for both positions.

The full salary range for the Lead CHW/Trainer is $62,900 - $110,100 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs

Applicants must have current work authorization when accepting a UCR position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.



Requirements:
Requirements

Educational Requirements

Bachelor's degree in related area and/or equivalent experience/training.

Required

Experience Requirements

6 - 10 years of related experience.

Required

License Requirements

Clinical licensure in relevant discipline.

Preferred

Minimum Requirements

Advanced skills to comprehend and assess community members' needs to quickly locate appropriate resource for assistance. Advanced knowledge of how to get issues resolved.

Advanced interpersonal and customer service skills. Ability to communicate and resolve issues effectively with a diverse population.

Advanced analytical and problem-solving skills. Ability to develop solutions and recommend changes and follow through with implementation.

Ability to train, develop, and support early-stage Community Health Workers (CHWs), by adapting the training curriculum in a community setting with diverse community members and CHWs. Ability to monitor implementation fidelity of other CHWs.

Advanced knowledge of data collection, compilation, and analytical techniques.

Advanced written and verbal communication skills.

Bilingual English/Spanish

Proficiency with Windows-based software including Microsoft word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

Preferred Qualifications

Advanced knowledge of Patient Rights & Responsibilities and research ethics standards and regulations.


Additional Information:
Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  


• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  


• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  


• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  


• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  


• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details:
Job Description Details

General Information
PAT NAVGTR NON-CLIN 4 CX 005205 160 Lisa Fortuna Jaime Smith

Department Custom Scope
This position is to serve as the Lead Community Health Worker (CHW)/Trainer for Community Responsive and Engaged Equity Research (CREER) in Mental Health Center project within the Department of Psychiatry and Neuroscience, sponsored by the National Institute of Mental Health and titled, 'Somos Esenciales: Community Revitalization and Health through Latino Arts and Entrepreneurship.' The study aims to improve mental health access and economic opportunity in the Mission District of San Francisco by expanding the community health workforce, strengthening cross-sector partnerships across health, social, and economic sectors, and addresses upstream structural factors such as access to mental health care, stigma, and fragmented care systems. By integrating traditional healing practices, health promotion, and system coordination, the project aims to improve sustainable community resilience and to advance structural change to promote better mental health for all. The Lead CHW/Trainer for this center will work 100% time (1.0 FTE) under the supervision of the Center Director and the Primary Academic Research Scientist, Dr. Lisa Fortuna, and with study faculty and staff, primarily the CHWs and other staff employed by Cultura y Arte Nativa de las Americas (CANA), the San Francisco Mission District based organization that produces the annual Carnaval, and study partner Native American Health Center in support of the study, a mutliplatform intervention research project to promote health equity and lasting change communities in The Mission District. The project brings together the cultural programming and indigenous healing informed community development strategy of CANA with the academic research capacity of the University of California along with community partners like Native American Health Center, and others. As part of this three to five year NIH-sponsored research award (based on funding), this position involves providing culturally responsive support, guidance, and assistance for community members and their families as they navigate through complex community and healthcare environments. Primary goals are to increase community member wellness, and to optimize care and outcomes. The position acts as a communication liaison to understand community members' individual needs, desires, and concerns and as a referral source to care options that include various cultural healing practices. The position works with the CHWs to guide the community members to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the care experience. The incumbent will work directly with community members in potentially complex mental and physical health situations and will provide guidance and oversight, including fidelity review and training, for other Community Health Workers in their work on the project. The incumbent will be involved in the co-design and implementation of research aims as they pertain to linkage to mental health and primary care needs.

This position is part of a three-to-five-year NIH-sponsored research award and is based on funding which is determined annually in September.

Please note: This position will be physically located in San Francisco and will require 50% travel time across the SF area.
This is dual ladder recruitment meaning one candidate will be selected from this recruitment or recruitment ID 36680960.

Key Responsibilities:
Key Responsibilities DescriptionPercent Time

Develops and implements participant satisfaction reports and metrics to identify areas for improvement. Collaborates with managers and colleagues across healthcare and community care systems to implement new policies, programs and processes. Develops and adapts training curriculum and supports workforce development of other Community Health Workers (CHWs).

40%

Implements operational procedures ensuring efficiencies. Ensures department/clinic operations are compliant with internal standards and external regulations. Monitors research intervention implementation fidelity, continues to develop and maintain systems for assuring protocol adherence and data quality, including scientific integrity of intervention and treatment as usual.

25%

Assesses processes and meaningful use data and identifies trends. Recommends methods and processes to improve participant/community member supports, operational efficiency and productivity.

10%

Assesses participant/community member needs and identifies trends. Recommends methods and processes to improve participant/community member supports, operational efficiency and productivity.

10%

Collaborates with department management to develop improvements to workflows and processes. Participates in regular meetings and assists with development and changes in research strategies, curriculum implementation, and workforce training as they pertain to the day to day activities in the community,

10%

Leads or participates in research and community programs committees or task forces and other special projects as required to support improvements in the participant/community member experience.

5%


To apply, visit https://jobsportal.ucr.edu/jobs/36777758







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