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Physician Advisor Care Coordination, Open Rank
University of Washington
Application
Details
Posted: 20-Aug-24
Location: University of Washington Medical Center (UWMC) Seattle, WA
Internal Number: 145899
POSITION DESCRIPTION
Physician Advisors (PA) are a key members of UWMC?s provider team and are charged with meeting the organization?s goals and objectives for assuring the effective, efficient utilization of health care services. The PA is a ?physician serving the hospital through teaching, and advising fellow providers, the Care Coordination (CC) and Utilization Management (UM) departments, and hospital leadership. The PA shall develop expertise on matters regarding physician practice patterns, over- and under-utilization of resources, medical necessity, levels of care, care progression, denials management, compliance with governmental and private payer regulations, appropriate physician coding and documentation requirements.
PRIMARY SCOPE OF SERVICE
The PA works closely with the medical staff leadership, the entire medical staff, including resident physician house staff, Care Coordination, and UM to develop and implement methods to optimize use of hospital services for all patients while also ensuring the quality of care provided. This includes working with hospital leadership in developing care management protocols with physicians and others to optimize hospital length of stay (LOS). This includes efficient management of resources, insuring patients are in the appropriate level of care, supporting documentation, coding improvements and compliance, and monitoring the appropriate use of diagnostic and therapeutic modalities.
PAs report to the appropriate Associate Medical Director for Patient Progression and Care Coordination and/or lead PA(s).
PRIMARY RESPONSIBILITIES
The below matrix outlines current intended responsibilities for the PA role, along with an estimate of the amount of time dedicated to each function. Priorities are designed to emphasize key functions to be completed in support of status management, and hospital operations. Note that the time estimates may vary. The distribution of activities below represent current expectations, but may shift over time.
UTILIZATION MANAGEMENT 70%
Denial and Appeal Management
Conduct concurrent peer-to-peer reviews with payors
Determine whether to accept the denial/downgrade
Collaborate with UM Nurse to ensure complete and timely documentation
Support payor contracting efforts as needed, based on denial trends
Review cases that indicate a need for issuance of a Hospital Issued Notice of Non-Coverage (HINN) or other compliance letters. Discuss the case with the attending physician and if additional clinical information is not available, discuss the process for issuance.
Identifies and assists in development of action plans to address patterns of inappropriate status determination
Initial Reviews
Work with Care Coordination and the attending physician to review admissions and make recommendations on status for cases that do not meet initial admission screening criteria (i.e., XSOLIS, MCG)
Provide education toproviders regarding status, LOC & length of stay (LOS)
Seek additional clinical information from the attending and consulting physicians when indicated. Recommend and request additional, or more complete, medical record documentation to better support assigned status.
Facilitate pre-payment reviews and/or participating in recovery audit contractor reviews
Continued Stay Review
Using Epic and/or XSOLIS, review all extended OBS, conflict OBS and IP, and review plan with Care Coordination and the attending as needed for conversion or discharge facilitation
Review case and discuss with attending physician as necessary following CC escalation, e.g.
Request further information from the physician to ensure documentation supports the patient the appropriate status or LOC, or assist in creating a discharge plan
Increase awareness of proper documentation requirements
Other
Identifies and escalates trends of concern in above areas
CDI 25%
Follow-up on unanswered CDI queries
Ensure completion and facilitation of missing information in operational reports
Provide feedback and education on clinical documentation using specific case examples
Facilitates development of query templates
Facilitates development of Epic templates to support appropriate documentation
Performs Readmission reviews on patients readmitted within 7 days of discharge to identify reasons for avoidable readmission, and to assist in identification of whether readmission is unrelated to index stay
EDUCATION, GOVERNANCE, SUPPORT 5%
Maintain current of federal, state, and payor regulatory and contract requirements, and educate staff on these requirements.Participate quarterly meetings with the Lead CMP and Medical Directorsto provide an Executive Summary of mutually agreed upon reviews. Present outcomes at UM Committee
Attend continuing education sessions pertaining to UM and Quality
Assist in implementation of new regulatory guidelines
Educate other physicians regarding payor requirements
ADDITIONAL EXPECTATIONS AND RESPONSIBILITIES
Conduct presentations to Medical Staff, Hospital Board/Administration as warranted as may be related to PA areas of expertise or knowledge
Assist with the evaluation of the hospital UM program, including adherence to the required CMS Conditions of Participation
OUTCOMES AND DELIVERABLES:
Submits monthly record of performance metrics or data as requested to the medical directors (or direct report)
Maintains documentation of the number of interventions and resulting outcomes or decisions
Documents education sessions for medical staff on trends, practice patterns, or relevant information
Tracks and reports appeal and denial results where CMP intervention was required
DISCLAIMER
This job description is designed to describe the general nature and level of work performed by employees within this classification.It is not designed or to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
FACULTY APPOINTMENT AND SALARY
PA Program Medical Director roleis a 50% FTE position. This position will have a full or part-time faculty appointment in one of the UWSOM departments appropriate for background and experience. This is a 12-month service period position (July ? June) with an anticipated start date of May 1, 2024.
The base salary range for this position at 100% FTE (prorated to actual FTE) will be $19,702 to $40,292 per month, commensurate with experience and qualifications, or as mandated by a U.S. Department of Labor prevailing wage determination. Other compensation associated with this position may include an administrative salary supplement (ADS), and incentive through UW Physicians (UWP) practice plan.
For practitioners holding an appointment in one of the physicians practice plans, see the link for additional benefits that may be available.
Hold and maintain an unrestricted medical license in the state of Washington
Meet the requirements (and become a member) of the Hospital medical staff
Experience:
5 years clinical experience in hospital-based practice, strongly preferred
Possess or acquires a solid foundation, knowledge, and/or experience in the areas of utilization management, quality improvement, and patient safety, required
Possess expertise on matters regarding physician practice patterns, over- and under-utilization of resources, medical necessity, levels of care, care progression, denials management, compliance with governmental and private payer regulations, appropriate physician coding and documentation requirements
Education:
Doctor of Medicine, Doctor of Osteopathic Medicine, or foreign equivalent, required.
Strong computer skills and working knowledge of Epic
Ability to build rapport and collaborate with medical staff and hospital leadership
Demonstrated business and financial acumen
Knowledge of regulatory compliance
Familiarity with MCG placement status criteria
In order to be eligible for university sponsorship for an H-1B visa, graduates of foreign (non-U.S.) medical schools must show successful completion of all three steps of the U.S. Medical Licensing Exam (USMLE), or equivalent as determined by the Secretary of Health and Human Services.
PREFERRED QUALIFICATIONS
Experience in working with CMS and RAC Denials
Knowledge of regulatory compliance
Familiarity with MCG placement status criteria'
Board Certification by the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP)
Physician Advisor sub-specialty Certification by the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP)
Please submit an application (including a cover letter, diversity statement, and CV) through Interfolio. For questions, please contact Mark Mayo (search committee chair) at markmayo@uw.edu.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, marital status, pregnancy, genetic information, gender identity or expression, age, disability, or protected veteran status.
Benefits Information
A summary of benefits associated with this title/rank can be found at https://hr.uw.edu/benefits/benefits-orientation/benefit-summary-pdfs/. Appointees solely employed and paid directly by a non-UW entity are not UW employees and are not eligible for UW or Washington State employee benefits.
Commitment to Diversity
The University of Washington is committed to building diversity among its faculty, librarian, staff, and student communities, and articulates that commitment in the UW Diversity Blueprint (http://www.washington.edu/diversity/diversity-blueprint/). Additionally, the University?s Faculty Code recognizes faculty efforts in research, teaching and/or service that address diversity and equal opportunity as important contributions to a faculty member?s academic profile and responsibilities (https://www.washington.edu/admin/rules/policies/FCG/FCCH24.html#2432).
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.