Educational Resource Advisor

Riverside Community College District

Application Deadline. Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time:


Department: Student Services (N)
Position Type: Support Staff (Classified / Confidential)
College/Campus: Norco
Physical location of the position: Norco
Employment Type: Full-Time
If Part-Time, indicate the number of hours per week
Position Length: 12-month
Salary Range: Grade M
Salary Amount: $6,742 - $8,204
Salary Type: Monthly
Is this position categorically (grant) funded? No
If categorically (grant) funded, date funded through:

Basic Function:
Provides ongoing support and services to students through the matriculation process, career and transfer process, student success programs, and other advising services which lead to student academic success; and as assigned, collaborates with local high schools, community organizations, and other educational institutions to facilitate student participation.

SUPERVISION RECEIVED AND EXERCISED:
Receives general supervision from assigned area supervisor. May provide lead direction to temporary staff and/or student workers.

CLASS CHARACTERISTICS:
This classification is responsible for independently performing specialized duties in support of facilitating and implementing the District's educational programs. Employees at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the department.
Education: EDUCATION AND EXPERIENCE:
An associate's degree and two (2) years of experience in higher education serving students in the matriculation process, student success programs, or other counseling services; or an equivalent
combination of education, training, and/or experience.
Experience: KNOWLEDGE OF:
1. Program offerings related to the attraction and retention of students for academic success.
2. First time student matriculation process and course offerings.
3. Purpose and intent of student educational plans.
4. A diverse range of programs available to students and the community.
5. Methods and techniques of evaluating student assessment tests.
6. Methods and techniques of preparing materials and delivering workshops on topics related to student academic success
7. Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
8. Transfer pathways available to students.
9. Website content development principles.
10. Research practices.
11. Mathematical skills.
12. General business office administrative procedures.
13. Record keeping principles and practices.

ABILITY TO:
1. Provide specialized support to the District's student success programs.
2. Understand, interpret, and apply mandated and District policies, rules, and regulations in assigned program areas.
3. Assist students in navigating through the SEP process.
4. Host and conduct workshops designed to facilitate student success.
5. Coordinate outreach activities in assigned programs.
6. Develop website content for assigned programs.
7. Follow through with students to ensure they are on track, meet class guidelines and maintain college deadlines and document requirements.
8. Prepare educational information materials such as flyers, newsletters, and related documents.
9. Establish and maintain filing, record keeping, and tracking systems.
10. Maintain confidential and comprehensive files and records.
11. Maintains currency in field through participation in external and internal training, conferences, and through other means.
12. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Educational Resource Advisor
13. Exercise independent judgment within general policy, and procedural guidelines.
14. Effectively use computer systems, software applications relevant to work performed, and business equipment to perform a variety of work tasks.
15. Communicate effectively in the course of performing work tasks.
16. Establish, maintain, and foster effective working relationships with those contacted in the course of work.
17. Demonstrate clear evidence of sensitivity and understanding of the diverse academic, socio-economic, disability, and ethnic backgrounds of students, staff, and the community.
18. Provide efficient, high-level customer service to the public, vendors, contractors, and District personnel.

Licenses/Certifications:
None

Other:
COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

PHYSICAL DEMANDS:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification primarily works in an office and standing in and walking between work areas is occasionally required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator. Employees in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds.
The essential functions of this classification must be performed by the incumbents with or without reasonable accommodations.

ENVIRONMENTAL CONDITIONS:
Employees work in an office environment with moderate noise levels, controlled temperature conditions, with no direct exposure to hazardous physical or chemical substances. Employees may interact with upset individuals in interpreting and enforcing departmental policies and procedures.

Duties and Responsibilities:EXAMPLES OF TYPICAL JOB FUNCTIONS
1. Provides ongoing support and services to students by performing a diverse range of specialized tasks and/or support activities for divisional engagement centers; may develop external relationships within the community to communicate District program offerings to students.
2. Provides support to counselors and students in the development of individual first semester educational plans based on student college placement, surveys, selected major, and/or transfer requirements for all incoming first year students; confirms that students have a Student Educational Plan (SEP) on file and, if not, encourages the development of an SEP.
3. Collaborates with a counselor to verify course selections by students which are best suited to their college majors or transfer requirements based on counselor approved SEP; prepares files, transcripts, correspondence, and reports.
4. Coordinates information workshops and related events; schedules appointments for workshops for counselors; facilitates student orientations and information sessions.
5. Collaborates with a variety of college support services, academic services, and specialized programs to maximize resources and services to students.
6. Creates, implements, and facilitates workshops to support student academic success, including, but not limited to, student success strategies, community building, study skills, resume building, networking, and related topics.
7. Collaborates with counselors to assist with updating counseling materials and website information, including, but not limited to, the student handbook, calendars, schedules, and general counseling handouts for students.
8. Creates, implements, and facilitates outreach activities, including college tours and presentations on District programs and services; develops informational materials such as flyers, newsletters, and brochures; participates in social media outreach.
9. Coordinates and engages in student follow-up activities related to counseling projects and initiatives through phone calls, email, and social media.
10. Provides direction related to college rules and regulations, policies, and procedures; assists students in the enrollment application process; and discusses resources, programs, and services available
throughout the District and the local community.
11. Reviews and interprets a variety of college assessment tests; advises and provides assistance to students regarding queries and/or issues pertaining to assessment testing.
12. Plans and oversees the work of student workers and short-term employees, as assigned; provides professional development tools and trainings to student workers on campus diversity and employee
expectations.
13. Sets up and maintains electronic databases, files, documents, and student records.
14. Addresses current and incoming student emails regarding articulation, course selection, transfer agreements with four-year universities, and equity program requirements.
15. Participates in District-provided in-service training programs.
16. Performs other related duties as assigned; specific duties not listed does not exclude them for this classification if the work is similar or related.
Duties and Responsibilities - Continued:

Duties and Responsibilities:- Continued

Conditions of Employment:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Dr. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only: Position 1: Monday-Friday: 8:00am - 4:30pm AND
Position 2: Monday-Thursday: 9:30am - 6:00pm and Friday 8:00am - 4:30pm

Required Applicant Documents:Resume or Curriculum Vitae
Cover Letter
Other Transcript

Other Document:Other Transcript: Attach the Transcript that qualifies you for this position.
Optional Applicant Documents: Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3

Other Document:

Effective Employment Date:Anticipated Start Date: July 2025

Application Deadline:Open Until Filled

Special Comments: :*****
IMPORTANT NOTICES:

**First review of applications is April 28th and every two weeks thereafter, until the positions are filled.*** *It is anticipated that interviews will occur sometime during the 3rd or 4th week of June.
Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

******
* An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing 'see resume' or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.

Application Types Accepted:Classified/Management/Confidential Application Position Length: Is this position categorically (grant) funded?
Conditions of Employment:

To apply, please visit: http://pa379.peopleadmin.com/applicants/Central?quickFind=61917







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About Riverside Community College District

The Riverside Community College District through its three colleges—Moreno Valley College, Norco College, and Riverside City College supported by the District Office—serves and enriches its diverse communities by offering certificates, degrees, and transfer programs that help students achieve their educational and career goals. RCCD is one of the top-ten employers in the Inland Empire. Over 3,000 employees serve as faculty, classified professionals, managers and administrators, at the District and its colleges. RCCD employees enjoy: Competitive Wages: Exceeding the typical salaries and hourly wages for similar higher education positions in the same geographical area. Employer Paid Benefits: A range of benefits are offered depending on job classification. These include paid holidays, vacation, sick leave, bereavement, sabbaticals and catastrophic leave programs. Continuing education opportunities, work-life consulting, counseling services, legal resources, retirement plans, and financial planning assistance. The district pays 100% of the premiums for the employee and legal dependents on one of the three medical plans and the dental PPO plan. Employees also receive a $50,000 ...life insurance policy for themselves. Associate Faculty and Part-Time employees are also eligible for benefits with pro-rata premiums. A Great Environment: RCCD and its colleges are located in the growing Inland Empire of Southern California. The climate is warm and pleasant with year-round access to a variety of world-famous amusement parks, entertainment venues, beaches and mountain resorts, shopping centers, museums, diverse cultural centers, affordable housing and a wide assortment of community events.

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